Privacy

Effective Date: May 20, 2026
Last Updated: May 20, 2026

Welcome to Optima Capital (“Optima”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information in a transparent, secure, and responsible manner.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you:

  • Visit our website;
  • Submit enquiries or funding applications;
  • Engage with our lending, advisory, investment, or broker services;
  • Communicate with our team;
  • Subscribe to updates or marketing communications; and
  • Interact with us through any digital platform, form, or service.

By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

1. About Optima Capital

Optima Capital is a non-bank finance and advisory company providing:

  • Commercial lending solutions;
  • Development funding;
  • Debt advisory services;
  • Private credit and investment opportunities;
  • Asset-backed finance solutions;
  • Bridging and short-term finance;
  • Mezzanine and structured finance; and
  • Related financial and business services.

Our services are designed for property developers, investors, brokers, business owners, and entrepreneurs seeking fast, flexible, and strategic capital solutions.

2. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, or from third parties where permitted by law.

2.1 Personal Information You Provide

Depending on your interaction with us, we may collect:

Identity Information

  • Full name;
  • Date of birth;
  • Driver licence or passport details;
  • Company and trust information;
  • ABN/ACN details;
  • Residency and citizenship status.

Contact Information

  • Email address;
  • Phone number;
  • Mailing and residential address;
  • Business address.

Financial Information

  • Bank account details;
  • Income and employment information;
  • Asset and liability statements;
  • Tax information;
  • Credit history;
  • Financial statements;
  • Loan requirements and investment preferences.

Business & Transaction Information

  • Property and development details;
  • Investment structures;
  • Loan applications;
  • Broker information;
  • Security and collateral information;
  • Funding and transaction history.

Communication Information

  • Enquiry forms;
  • Email correspondence;
  • Call recordings (where permitted);
  • Messages submitted through our website or social platforms.

Marketing Preferences

  • Newsletter subscriptions;
  • Communication preferences;
  • Event participation.

2.2 Information Collected Automatically

When you use our website, we may automatically collect technical and usage information including:

  • IP address;
  • Browser type and version;
  • Device identifiers;
  • Operating system;
  • Pages visited;
  • Session duration;
  • Referral source;
  • Clickstream data;
  • Cookies and analytics data.

This information helps us improve website functionality, performance, security, and user experience.

2.3 Information from Third Parties

We may receive information from:

  • Credit reporting agencies;
  • Financial institutions;
  • Brokers and introducers;
  • Property valuers;
  • Legal and accounting advisers;
  • Government agencies and public registers;
  • Marketing and analytics providers;
  • Identity verification providers.

We only collect third-party information where lawful and reasonably necessary for our business operations.

3. How We Use Your Information

We use personal information for legitimate business and legal purposes, including to:

Provide Services

  • Assess funding eligibility;
  • Structure lending and investment opportunities;
  • Process applications and enquiries;
  • Manage transactions and settlements;
  • Facilitate debt advisory services;
  • Conduct due diligence and risk assessment.

Communicate With You

  • Respond to enquiries;
  • Provide service updates;
  • Send important notices;
  • Deliver customer support.

Improve Our Business

  • Analyse website performance;
  • Improve our products and services;
  • Enhance user experience;
  • Conduct internal research and reporting.

Marketing & Promotions

  • Send newsletters and updates;
  • Provide information about relevant services and opportunities;
  • Invite you to events or campaigns;
  • Deliver targeted advertising where permitted.

You may opt out of marketing communications at any time.

Compliance & Legal Obligations

  • Verify identity;
  • Prevent fraud and financial crime;
  • Meet regulatory obligations;
  • Maintain internal records;
  • Comply with Australian laws and regulations.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies help us:

  • Understand how visitors use our website;
  • Remember preferences;
  • Improve website speed and functionality;
  • Deliver relevant advertising and analytics;
  • Monitor website traffic and performance.

Types of cookies we may use include:

  • Essential cookies;
  • Performance cookies;
  • Analytics cookies;
  • Functional cookies;
  • Marketing cookies.

You can control or disable cookies through your browser settings. However, some parts of the website may not function correctly if cookies are disabled.

5. Analytics & Third-Party Technologies

We may use third-party services including analytics, CRM, hosting, marketing automation, communication, and advertising platforms.

These providers may collect information about your interaction with our website and services.

Third-party providers may include:

  • Website analytics providers;
  • Cloud hosting providers;
  • CRM and communication platforms;
  • Payment and verification providers;
  • Advertising and remarketing platforms.

These third parties operate under their own privacy policies.

6. Disclosure of Personal Information

We may disclose your personal information to:

  • Related entities and affiliates;
  • Employees, contractors, and advisers;
  • Brokers and introducers;
  • Financial institutions and lenders;
  • Investors and funding partners;
  • Legal, accounting, valuation, and compliance advisers;
  • Credit reporting bodies;
  • Government and regulatory authorities;
  • Technology and hosting providers;
  • Service providers assisting with business operations.

We only disclose information where reasonably necessary, legally required, or authorised by you.

We do not sell your personal information.

7. Credit Information

As a finance and lending business, we may collect and use credit-related information to assess applications and manage financial risk.

This may include:

  • Consumer credit reports;
  • Commercial credit reports;
  • Repayment history;
  • Credit scores;
  • Defaults and insolvency information.

We may exchange credit information with:

  • Credit reporting bodies;
  • Current or prospective lenders;
  • Finance brokers;
  • Guarantors;
  • Debt recovery agencies;
  • Professional advisers.

By applying for finance or related services, you consent to the collection and use of credit information as permitted by law.

8. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Security measures may include:

  • Secure cloud infrastructure;
  • Encryption technologies;
  • Access controls;
  • Password protection;
  • Staff confidentiality obligations;
  • Secure data storage practices;
  • Monitoring and cybersecurity procedures.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services;
  • Comply with legal obligations;
  • Resolve disputes;
  • Enforce agreements;
  • Maintain business and compliance records.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Overseas Disclosure

Some of our technology providers, cloud infrastructure providers, or business partners may store or process information outside Australia.

Where overseas disclosure occurs, we take reasonable steps to ensure appropriate safeguards are in place and that information is handled in accordance with applicable privacy laws.

11. Your Rights

Depending on applicable laws, you may have the right to:

  • Access personal information we hold about you;
  • Request correction of inaccurate information;
  • Withdraw consent where applicable;
  • Request deletion of information where legally permitted;
  • Opt out of marketing communications;
  • Make a complaint about privacy handling.

To exercise your rights, please contact us using the details below.

We may require identity verification before processing requests.

12. Access & Correction Requests

If you believe information we hold about you is inaccurate, incomplete, or outdated, you may request correction.

We will respond within a reasonable timeframe and may refuse requests where permitted by law.

Where access is denied, we will provide reasons where legally required.

13. Marketing Communications

We may send promotional communications regarding:

  • Lending opportunities;
  • Investment updates;
  • Market insights;
  • Company news;
  • Events and announcements.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link;
  • Contacting us directly;
  • Updating your communication preferences.

We will process opt-out requests promptly.

14. Third-Party Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of external websites. We encourage users to review the privacy policies of third parties before providing personal information.

15. Children’s Privacy

Our services are intended for adults and business users.

We do not knowingly collect personal information from children under the age of 18.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

16. Confidentiality of Financial Information

Given the nature of our services, we understand the importance of protecting commercially sensitive and financial information.

All financial and transaction-related information is handled with strict confidentiality and only disclosed where necessary for:

  • Funding assessment;
  • Transaction execution;
  • Legal and compliance requirements;
  • Professional advisory purposes;
  • Risk management.

17. Regulatory Compliance

Optima Capital Partners Pty Ltd (ABN 92 683 518 701) may be subject to obligations under:

  • The Privacy Act 1988 (Cth);
  • Australian Privacy Principles (APPs);
  • Anti-Money Laundering and Counter-Terrorism Financing laws;
  • Financial services and credit legislation; and
  • Other applicable Australian laws and regulations.

We take compliance seriously and maintain procedures designed to support lawful and responsible handling of information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to laws or regulations;
  • Changes to our services;
  • Technology updates;
  • Business or operational changes.

Any updated version will be published on this page with a revised effective date.

Your continued use of our website or services after updates are published constitutes acceptance of the revised Privacy Policy.

19. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us.

Optima Capital Partners Pty Ltd
ABN 92 683 518 701

18/1 Castlereagh Street
Sydney NSW 2000
Australia

Phone: 1800 027 200
Email: info@optimacapital.com.au

You may also contact us to:

  • Request access to information;
  • Update your details;
  • Withdraw marketing consent; or
  • Lodge a privacy complaint.

We will respond within a reasonable timeframe.

20. Consent

By accessing our website, submitting information, applying for services, or otherwise interacting with Optima Capital, you consent to the collection, use, disclosure, and handling of your information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website and services.